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Thursday, December 21, 2017
Remind customers forgotten cart- regain old customer, why not ?
more than 2/3 of potential customers fill out their shopping
carts and give up, for retailers, this is equivalent to huge losses. Finding a
potential customer is very difficult, so forgetting your shopping cart is a
pity, so it is considered a very serious business issue.
So what is the method to rescue this situation?
Online retailers, businesses that want to grow profits need
to invest in reporting forgotten shopping carts for customers. Last year, Mike
Arsenault launched a research study on KISSmetrics that found that the camera
maker made about 12 percent of the carts that were neglected by consumers by
simply reminding customers to forget the shopping cart on facebook. You see it
only by reminding customers who have forgotten the ftreen facebook shopping
cart that Peak Design has been able to regain the loss of consumers and
increase sales.
Although most shop owners assume that potential customers
abandon their shopping carts because they are not ready to buy anything or do
not make a purchase because of a technical error. Mr. Dan Wang of shopify
explained "You have to understand that customers abandon their shopping
carts without attempting to do so, such as when the website is down, because
the process is complex or the site has run out of time”.
Therefore, retailers who want to increase sales should
consider the system to remind customers to forget their shopping carts on
facebook so that they can regain old customers.
My advice is to invest in a system that reminds your
customers to forget your shopping cart on facebook, to convince customers back,
you should actively seek customer information on facebook.
I'm using the CartBack plugin - WooCommerce Abandoned Cart
Ninjateam to do this, and I find it extremely efficient.
First this plugin sends the customer forgot the shopping
cart a reminder message, then this plugin helps you send private messages to
your inbox on facebook, talk to customers, bring reminders to check for
forgotten items, and finally sell.
facebook messenger has been growing potential in these
years, over 1 billion messenger users every day, send messages through facebook
messenger a lot, reach the open rate up to 80%.
After the customer leaves your site, the plugin will
automatically send a message to them, the message prompts them to remind them
exactly what they saw, remind them of their affection for your product, it's
like retargeting, but more natural and closer.
Ninjateam developers have quietly included the Analytics
feature in this plugin to help you accurately gauge the metrics it gives you.
In this analytics section you will see the number of users
added to the cart and the number of messages sent, it also shows users who add to
your cart, including name, locale, gender, date, and so on.
Using this plugin is also very simple, after you install the
plugin, the "send to messenger" checkbox will appear in your product
under the add to cart button. A check box will appear with your customer name
in case he is logged in to facebook.
When clicking add to cart, he will automatically opt in to
facebook messages from his profile, your facebook page sends him 2
notifications if he does not check, You can still set the time for both reminders,
and any time after that can send him more messages, such as sending him a good
offer, introducing new products for him.
Do not ignore customers who have forgotten their shopping
cart, customers who have previously visited your website and left their carts
finally able to turn over your competitors to meet their needs. If there are no
reminders for your customers to return to your website they can finish the
purchase elsewhere, By investing in reminders of customers forgetting their
shopping carts, you remind buyers to continue their shopping experience and
ultimately place orders where you are, rather than your competitors.
The good news is that Christmas and New Year Ninja team has launched a very attractive promotions for customers
Finally, wish you
a happy Christmas together with your family and celebrate the New Year.
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